Your patients get support between visits. This is your part.
Your clinic team usually handles setup and enrollment logistics. This page is the provider's side of SaRA: the five things that keep your patients supported between visits, and your care documented.
Working in your EMR all day? The SaRA browser extension opens SaRA next to the patient's chart, and the first sign in guide covers the one-time email code.
1. Make sure your profile is complete
Your profile carries your credentials, NPI, and specialties. If it was set up for you during onboarding, a one-minute check is enough. You can adjust your own notification settings any time, and a clinic admin can update the rest.
The how-to is in Updating your profile and notification settings.
2. Enroll your first patient
Enrolling a patient at the start of their plan of care is what starts their check-in texts. It takes about a minute from the patient list, and many clinics have the front desk do it. Knowing the flow yourself means no patient waits.
The walkthrough is in Enroll a patient in SaRA, and Who should enroll patients? covers how clinics split the work.
3. Watch your patient list, not your inbox
Your patients reply to SaRA's check-in texts about every part of their recovery — how their exercises are going, how pain and function are trending, what is getting in the way, and anything that has changed since they saw you. Those responses land on your patient list, where each row shows how a patient is engaging and where they are in their plan. A patient who has gone quiet stands out, which is exactly when a nudge from you matters most.
What every column means is in Reading your patient list.
4. Log your synchronous interactions
The time you spend reviewing a patient's responses in SaRA is tracked automatically — you do not need to do anything for it. SaRA runs that stopwatch in the background as you read and respond.
What is worth logging yourself is the synchronous interaction: the moment you actually talk with the patient about what they have been reporting — during a visit, on a phone call, or on a video call. That conversation is the piece SaRA cannot see, and it is required for the treatment-management codes. Logging it captures when it happened, what was discussed, and how it shaped your recommendations.
How that logged time is tracked, entry by entry, is in How SaRA tracks your RTM time.
5. Clear your reviews
When something needs your eyes, SaRA flags it rather than making you hunt for it. A flagged patient response, or a monitoring period ready for your sign-off, shows up as a review you can start right from the patient list, with the summary prepared for you.
What Needs Review means and how to clear it walks through each kind of flag.
The rhythm that works
A few minutes on the patient list most days, log your conversations as you have them, and clear reviews when they appear. That's the whole practice. Your patients feel looked after between visits, and your documentation is already done when you get there.


